Course Booking Terms and Conditions

How to Book

To make a booking on one of the TeachMe Training Courses, the online Booking Form must be completed.

Payment can either be made at the time of booking via credit card (paypal secure payment gateway) or proforma invoice can be requested.

Payments need to be made within 14 days of the pro forma being issued and bookings must be paid for at least 31 days before the course date.

Any bookings that have not been paid for within this this time will be cancelled.

Any queries regarding payments or booking dates can be made via the contact form here.

For a booking to be confirmed it must be accompanied by payment. Please see Methods of Payment below.

Please ensure you have read, understood and accepted the Conditions of Booking before you submit a booking. By placing a booking you will be deemed to have read, understood and accepted them.

Methods of Payment

Payment of the course fees must be made in advance and should be made at the time of placing a booking or within 14 days.

Payment can be made by cheque payable to Greenserveuk Ltd or by bank transfer to:

Bank: HSBC
Account Name: TradeByPc
Sort Code: 40-45-42
Account No.: 11314084

Confirmation of payment will be sent once monies are received into the bank. An invoice will be sent to the address on the booking form once payment is received. Please note that a booking is not secured until payment is received.


All payments quoted are exclusive of VAT, which is applicable at the standard rate.


Bookings can only be cancelled in writing by post or email.

Cancellations within 10 working days of the training start date will be charged the full course fee.

Cancellations within 11 – 20 working days of the training start date will be charged 50% of the course fee.

Cancellations within 21 – 30 working days of the training start date will be charged 25% of the course fee.

Cancellations more than 30 working days in advance of the course will incur no charge.

Delegate Submission

It is possible to substitute an alternative delegate on any place booked at no additional cost.

Course Transfer

A confirmed booking may be transferred to another of the  greenserveuk training courses, availability permitting, providing that course takes place within three months of the date originally booked. Greenserveuk Ltd is not obliged to ensure suitable alternatives are available.

Requests to transfer should be made in writing by post or email.

Transfers made within 10 working days of the training start date will incur a charge of 50% of the full course fee.

Transfers made within 11 – 20 working days of the training start date will be charged 25% of the course fee.

Transfers made within 21 – 30 working days of the training start date will be charged 15% of the course fee.

Any such fees due will revert to a cancellation fee in respect of the original booking if the transferred booking is subsequently cancelled.

A booking can only be transferred on one occasion. Subsequent transfers will be treated as cancellations.

Course Content and Programme Schedule

Greenserveuk reserves the right to alter the advertised schedule of courses, which may include cancellation of a course. Where greenserveuk cancels a course, individuals with confirmed bookings on that course will be offered alternative dates. If none can be provided then a full refund will be given.

Greenserveuk reserves the right to alter or amend the advertised content of any course without notice in order to continuously provide a high quality service or due to circumstances beyond our control.

Greenserveuk will not be liable for any losses or expenses, including consequential, arising from any such alterations or amendments to the programme content and schedule including cancellation.

Acceptable Use of Facilities

In placing a booking you agree to abide by Greenserveuk’s Acceptable Use Policy relating to the use of the facilities of the venue being used for the Greenserveuk training courses. This policy requires the following:


All of the venues used by Greenserveuk for training courses are non-smoking apart from the designated smoking areas, and all delegates are required to adhere to this policy.


Greenserveuk reserves the right to refuse access to its training courses and approved venues where there is reason to believe that a delegate is in breach of these conditions or where a delegate uses threatening, bullying, harassing or disruptive behaviour. Greenserveuk will not be liable for any losses or expense (including course fees and consequential damages) incurred by a delegate arising from such an exclusion.

We value your privacy and any personal information disclosed to us through the website, over the telephone or in any other way will only be collected, stored and processed as set on in our Privacy Policy.


All training materials contained in the courses are the property of greenserveuk. Use of the materials provided during the courses are for the use of the delegate and may not be copied, sold or distributed in any format.

Course and Event Information 
Information relating to courses and events provided by Greenserveuk is carefully monitored for accuracy, errors or omissions. However, Greenserveuk Limited cannot be held responsible for the accuracy or any errors in this information, including but not limited to data provided, required approvals or accreditations needed to carry out any subsequent calculations, repairs or installations..

Courses are non-residential unless explicitly stated in the course overview or course description.

Refreshments and a light lunch are typically provided on full day courses, but cannot be guaranteed.

Course start times will be confirmed in an email prior to the start of the course.

Applicable Law and Jurisdiction 
These terms and conditions are governed by and construed in accordance with English law. Access is further conditional on your agreement that any dispute or matter which arises will be dealt with by the Courts of England and Wales only to the exclusion of the Courts of any other country.

Changes and Updates to these Terms and Conditions 
These terms and conditions may be updated from time to time, and the terms and conditions prevailing at the time of booking will apply. Continued use of the web site indicates your agreement to them and any subsequent amendments.